Privacy Statement

This website (hereafter: “website”) is offered by:

Jimmy-John Goor
Rue Washington 45
1050 Ixelles
Belgium
BE 0479233349
pm@jjgoor.com
+32 473 361 291

Feel free to contact me should you have any privacy-related questions. I promise to reply soon.

Why this Privacy Statement?

Every person (hereafter the “User”) who visits or uses this website discloses a certain amount of personal data. The personal data is information which allowsJimmy-John Goor to identify you as a natural person, regardless of whether I actually do this. You are identifiable as soon as it is possible to create a direct or indirect link between one or more data and you as a natural person.

Jimmy-John Goor only uses and processes your personal data in accordance with the GDPR and any replacement legislation, or any similar regulation under any applicable law, and any regulatory requirements or codes of practice governing the use, storage or transmission of personal data. Every reference in this Privacy Statement to the ‘GDPR’ is a reference to the Regulation of 27 April 2016 on the Protection of Natural Persons with regard to the Processing of Personal Data and on the Free Movement of such Data (General Data Protection Regulation).

Through this Privacy Policy, every user of the website is informed of the processing activitiesJimmy-John Goor may carry out with his or her personal data. Jimmy-John Goor reserves the right to modify this Privacy Policy at all times. Every substantial change will be clearly communicated towards the user. Jimmy-John Goor advises you to consult this document regularly.

Who is responsible for the processing of personal data?

2.1. Controller

Jimmy-John Goor is responsible for the processing and decides alone or in cooperation with others which personal data are being collected as well as the purposes and the technical and organizational means with regard to the processing of those personal data.

2.2. Processor(s)

Jimmy-John Goor is free to rely on data processors. A processor is a natural or legal person who processes your personal data upon request and on behalf of the data controller. The processor is required to ensure the security and confidentiality of the data. The processor shall always act on the instructions of the data controller.

Jimmy-John Goor relies on the following categories of “processors”:

  • Companies engaged for marketing purposes;
  • Companies engaged for hosting purposes;
  • Companies engaged for administrative purposes;
  • Companies engaged for communication purposes;
  • Companies engaged for statistical purposes;
  • Companies engaged for payment purposes.

On what legal grounds are data processed?

In accordance with the GDPR we process personal data on the following legal grounds:

  • On the basis of the execution of the contract agreed upon with you or the execution of pre-contractual steps taken at your request; or
  • On the basis of compliance with legal or regulatory provisions with regard to the management of the contractual relationship, invoicing in particular;
  • On the basis of our legitimate interest in sending information and newsletters to my customers;
  • On the basis of your consent to send promotional offers (direct marketing).

Which personal data are being processed?

Jimmy-John Goor commits to only collect and process adequate, relevant and limited to what is necessary for the purposes for which they are processed. The following categories of personal data are processed by Jimmy-John Goor:

  • Personal identification data (name, first name, address);
  • Contact details (telephone number and e-mail address);
  • Electronic identification data (IP address, location, cookies).

This data is collected at the time of your registration on the website and when you use Jimmy-John Goor’s services. Other personal data may be collected later, e.g. in the context of our after-sales. These data are necessary for the provision of Jimmy-John Goor’s services. The amount of personal data collected depends on your use of the website and the functionalities of the website.

Jimmy-John Goor also uses cookies in order to recognize the user and to offer the user a personalized user experience, to remember technical choices (for example, language choices or a shopping cart), and to detect and correct any errors which might be present on the website.

For more information concerning the use of cookies, Jimmy-John Goor kindly refers you to the Cookie Statement.

For which purposes are personal data being used?

Jimmy-John Goor collects your personal data for the sole purpose of offering every user of a safe, optimized and personal user experience of this website and the offered services. The collection of personal data becomes more extensive as the user makes more intensive use of this website and related online services. Jimmy-John Goor reserves the right to suspend or cancel certain operations if personal data is missing, incorrect or incomplete.

The processing of your personal data is essential for the proper functioning of the website and the provision of associated services. Jimmy-John Goor commits to solely process your personal data for the following purposes:

  • Customer management: customer administration, order management, deliveries, invoicing, checking creditworthiness, support, complaint monitoring and sending newsletters.
  • Dispute management.
  • Protection against fraud and infringements.
  • Personalized marketing and advertising if you have expressly agreed to it. In that case, you are free to withdraw your consent at any time.

When visiting the website of Jimmy-John Goor, some data are being collected for statistical purposes. Such data is necessary to optimise your user experience. These data are: the IP-address, the probable location of consultation, the hour and day of the consultation and the pages which are being consulted. When you visit the Website, you explicitly agree to this collection of data for statistical purposes.

The user provides the personal data to Jimmy-John Goor himself and can therefor exercise some kind of control. When certain data is incomplete or apparently incorrect, the user has the right to postpone some expected actions temporarily or permanently.

Who receives your personal data?

Your personal data are processed for internal use within Jimmy-John Goor’s activity only. Your personal data will not be sold, passed on or communicated to any third parties, except in case you have given us your explicit prior consent.

How long is personal data stored?

Your data is stored as long as necessary to achieve the ends pursued. They will be erased from our database as soon as they are no longer necessary for the ends pursued or if you validly exercise your right to erasure.

What are my rights?

  • Guarantee of a legitimate and secure process of your personal data

Your personal data are always processed for the legitimate purposes explained in point 5. They are collected and processed in an appropriate, relevant and non-excessive manner, and are not kept longer than necessary to achieve the intended purposes.

  • Right to access

If you can prove your identity, you have the right to obtain information about the processing of your data. Thus, you have the right to know the purposes of the processing, the categories of data concerned, the categories of recipients to whom the data are transmitted, the criteria used to determine the data retention period, and the rights that you can exercise on your data.

  • Right to rectification of your personal data

Inaccurate or incomplete personal data may be corrected. It is primarily the responsibility of the user to make the necessary changes in his “user area” himself, but you can also request data correction by writing.

  • Right to erasure (or “right to be forgotten”)

You also have the right to obtain the erasure of your personal data under the following assumptions:

  • Your personal data are no longer necessary for the intended purposes;
  • You withdraw your consent to the processing and there is no other legal ground for processing;
  • You have validly exercised your right of opposition;
  • Your data has been illegally processed;
  • Your data must be deleted to comply with a legal obligation.

The deletion of data is mainly related to visibility; it is possible that the deleted data are still temporarily stored.

  • Right to the limitation of processing

In certain cases, you have the right to request the limitation of the processing of your personal data, especially in case of dispute as to the accuracy of the data, if the data are necessary for legal proceedings or the time required to Jimmy-John Goor to verify that you can validly exercise your right to erasure.

  • Right to object

You have the right to object at any time to the processing of your personal data for direct marketing purposes. Jimmy-John Goor will stop processing your personal data unless it can demonstrate that there are compelling legitimate reasons for the processing which prevail over your right to object.

  • Right to data portability

You have the right to obtain any personal data which you have provided in a structured, commonly used and machine-readable format. At your request, this data may be transferred to another provider unless it is technically impossible.

  • Right to withdraw your consent

You may withdraw your consent to the processing of your personal data at any time, for example for direct marketing purposes.

  • How to exercise your rights?

If you wish to exercise your rights, you must send a written request and proof of identity by registered by email to pm@jjgoor.com. Jimmy-John Goor will respond as soon as possible, and no later than one (1) month after receipt of the request.

  • Possibility to lodge a complaint

If you are not satisfied with the processing of your personal data by Jimmy-John Goor, you have the right to lodge a complaint with the competent Data Protection Authority. For Belgium see https://www.privacycommission.be.